AI Receptionists for Salons & Spas: The Complete Guide

Salons and spas face unique challenges: constant phone calls, busy stylists who can't step away, and clients who want to book at all hours. AI receptionists are revolutionizing how beauty businesses manage their front desk.

The Salon Phone Problem

Picture this: Your colorist is mid-balayage, foils everywhere, when the phone rings. They have three choices:

• Leave the client to answer (bad experience)
• Let it ring to voicemail (lost booking)
• Ask another stylist to stop their work (interruption)

None of these are good options. AI solves this by handling every call professionally, without interrupting service.

What AI Can Handle for Salons

• New client bookings: Books appointments based on service, stylist preference, and availability
• Rescheduling: Moves appointments without human intervention
• Service questions: "How much is balayage?" "Do you do extensions?"
• Hours and location: Provides directions and parking info
• Cancellation handling: Processes cancellations and offers to reschedule
• Waitlist management: Adds clients to waitlist for popular stylists

Multi-Stylist Scheduling

The AI understands which services each team member offers:

• Routes color appointments to certified colorists
• Books men's cuts with barbers
• Schedules nail services with nail technicians
• Handles stylist-specific requests ("I want Sarah")

After-Hours Gold Mine

Salon clients often browse Instagram at 9 PM and decide they want a new look. With AI answering calls 24/7, you capture those impulse bookings instead of losing them to competitors who are also closed.

Integrations That Matter

Ask Averie works with popular salon software:

• Square Appointments
• Vagaro
• Fresha
• Boulevard
• Google Calendar

Real Results from Real Salons